Frequently Asked Questions :: MOELLER ELECTRIC IEC MOTOR CONTROL - CONTACTORS, RELAYS, BREAKERS, SWITCHES, DISCONNECTS

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MOELLER ELECTRIC IEC MOTOR CONTROL - CONTACTORS, RELAYS, BREAKERS, SWITCHES, DISCONNECTS :: Frequently Asked Questions

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS:

If after looking below your question has not been answered, please click on the supplied link that will direct you to our contact us page where you can send us your question. Or if you perefer call our staff at 1-877-571-2325, M-F 8-4:30 Central Standard Time

(Contact Us Page)
Will Powertronics sell Nation and World Wide?
Powertronics Inc. is dedicated to serving it's customers needs no matter where they are located. We do sell nation and worldwide. All products are shipped from Powertronics via UPS. So no matter where you are located WE CAN HELP YOU! (Note: Global customers...Powertronics Inc. is bound by internation trade laws, so there are some countries that were are not allowed to sell products to.)
Do I have to register in order to place an order?

You do not have to register to place an order on our web store. Although the benefits of registering are that you can keep track of all your orders and products on order. You can create purchasing list, and you can keep your account information in our system, so that when you do go to order you do not have to re-enter all your information.

Does PowertronicsInc.com have a minimum order amount?

There is not a minimum order amount from our company, because, we feel that a customer should only have to purchase what they need and not be forced to purchase what they don't need.

I have a part that I need, but I do not have a part number. What can I do?

This is not an uncommon problem! Please click the link below to be directed to our contact us page. Once there please fill in all the information you have on the part and we will promptly get back to you with an answer. Ror immediate assistance call our toll free number.

(Contact Us Page)
I have a Heidenhain part that needs repair. Can you help?

We can definitely help you out! The first thing we always ask is "Whether or not the glass on the inside is broken or not?". As long as the glass is still intact we can have the encoder sent in for evaluation. To do this please contact us and provide the model number, ID Nr#, and the serial number for your Heidenhain encoder. Also inform us of the types of errors your encoder is giving you. At which point we will direct you with what to do next.

I have an old Klockner Moeller PKZM1 Manual Motor Protector. Are the new style PKZM01 Manual Motor Protectors the direct replacement?

Both the Klockner Moeller PKZM0 and the Klockner Moeller PKZM01 can replace the old style Klockner Moeller PKZM1 Manual Motor Protectors. We do recommend the PKZM0 over the PKZM01 in most cases, because, the PKZM0 covers the same amp ranges as the old style PKZM1's. Also we get asked a lot if the new style Moeller PKZM01 will work in the Moeller enclosure meant for the PKZM1, and the answer is no it will not. The push buttons on the PKZM01 are a different shape than the ones on the PKZM1's. The main differences between the PKZM0 and the PKZM01 is the PKZM0 has a rotary On/Off and covers amp ranges from 0.1 - 32 Amps, and the PKZM01 has push button On/Off and covers amp ranges from 0.1 - 16 Amps.